​Job Title: Sales Support Manager

Location: London 3 days/week

Salary: Competitive DOE

An exciting opportunity has arisen to join a growing sales team operating within one of the UK's leading independent providers of sustainable energy supply and solutions to large-scale commercial and industrial businesses.

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Key Responsibilities:

• Manage and develop the Sales Support team ensuring that all team members understand and deliver their targets

• Recruit, set objectives, train, and monitor performance ensuring assigned tasks and responsibilities are fulfilled

• Management of metrics/analytical systems to enable data-driven business decisions

• Establish best practices and processes for both sales and sales interactions with other departments

• Ensure policies, procedures, training manuals, and sales-related resource is maintained

• Development and maintenance of periodic reports and Key Performance Indicators

• Oversee decisions on credit, working with the Sales Manager, Commercial and Credit Control teams to mitigate credit risk

• Collaborate with other leaders to proactively drive the commercial strategy of the business

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Your Profile:

• An entrepreneurial mindset with the ability to bring significant value to the business

• Significant experience leading a team preferably within a Customer Service focused area

• High level of people skills, confident, credible, persuasive, and a collaborative team-player

• Proven experience developing and implementing best practices through process and policies

• Experience in creating reports and presenting to the business

• Excellent verbal and written communication skills

• Exceptionally well organized & responsible self-starter, who is both numerate & analytical

• Comfortable with taking ownership and proposing adjustments and improvements

• Energy, or utilities experience preferred, but not essential