​About Our Client

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Our client is a leading manufacturer specializing in high-precision machinery components. With a strong focus on innovation and quality, they serve global clients across automotive, industrial, and advanced manufacturing sectors.

Responsibilities

• Develop Annual Quality Objectives: Establish and implement annual quality targets aligned with the company's quality strategy. Collect relevant data, prepare quality plans, and monitor departmental performance to ensure target achievement.

• Quality Planning and Reporting: Prepare comprehensive annual quality work plans, present them to company leadership for approval, and oversee their effective implementation across departments.

• Customer Complaint Management: Lead investigation and resolution of customer complaints to prevent recurrence of defects and eliminate Class A complaints. Implement corrective actions and track improvements to enhance customer satisfaction.

• Internal Quality Improvement: Identify and address internal quality defects through systematic tracking and implementation of improvement measures. Conduct monthly quality reviews to assess performance metrics and optimize processes.

• Audit Program Management: Manage second and third-party audit processes, ensuring timely closure of findings and compliance with quality standards. Conduct internal audits to verify system effectiveness and drive continuous improvement.

• Quality Team Leadership: Define organizational structure and responsibilities for the quality team. Develop and implement targeted training programs to enhance team competencies and performance.

• Quality System Optimization: Analyze audit results and quality metrics to identify improvement opportunities. Implement system enhancements to strengthen the overall quality management framework.

• General Quality Duties: Perform additional quality-related tasks and projects as assigned by management to support organizational objectives.

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Qualifications

• Education: Relevant degree (vocational, technical, or university) in Supply Chain, Mechanical/Industrial Engineering, or related field preferred.

• Standards Knowledge:

  Familiarity with ISO 9001, TS 16949 (or ISO 9000), ISO 14001, and ISO 18001; understanding of manufacturing operations.

• Experience:

  5+ years in quality management (preferably in metal stamping), process/production management.

• Certifications:

  TS 16949/ISO 9000 internal auditor certification preferred. Six Sigma Certification is an advantage.

• Technical Skills:

  Proficiency in CMM/VMM or other inspection tools preferred.

• Language:

  Fluent English (working proficiency).

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