​Our client is a leading manufacturer specializing in high-precision machinery components. With a strong focus on innovation and quality, they serve global clients across automotive, industrial, and advanced manufacturing sectors.

Responsibilities:

• Serve as the primary quality assurance liaison between the company and customers.

• Handle all customer quality complaints and coordinate root cause analysis.

• Conduct regular quality audits and inspections to ensure product compliance.

• Develop and maintain quality documentation including control plans and inspection standards.

• Monitor production processes to identify potential quality issues.

• Lead corrective and preventive action (CAPA) implementation.

• Prepare and present quality reports to both internal teams and customers.

• Organize customer quality review meetings and follow up on action items.

• Coordinate with cross-functional teams to resolve quality issues.

• Conduct supplier quality evaluations when required.

Requirements:

• Bachelor's degree in Engineering, Quality Management or related field.

• Minimum 3 years of QA experience in manufacturing, preferably in precision machinery.

• Proven experience in customer-facing QA roles.

• Strong knowledge of quality management systems (ISO 9001, IATF 16949 preferred).

• Excellent problem-solving skills and root cause analysis capability.

• Fluency in Thai, proficiency in English or Chinese is a plus.

• Strong communication and interpersonal skills.

• Ability to read and interpret technical drawings and specifications.

• Experience with quality tools (FMEA, SPC, MSA, PPAP, etc.).

• Willing to travel occasionally to customer sites.