IT Support Analyst

IT Support Analyst, London 

Summary:

Due to an exciting time of company growth we are currently in search of a personable, pro-active, problem solving IT Analyst to join us in London HQ.

Responsibilities include:

• First point of contact for 1^st line software and hardware technical support for office and remote workers
• Liaison with 3^rd party suppliers for all global offices
• Global Active Directory and Exchange management
• Assisting with setting up of new employee equipment and desk moves
• Assisting with on-going projects as and when – Power BI/ Dynamics/ Data Visualization

Experience Required:  

• Minimum of 1 years’ experience in a technology support role within a corporate environment
• Experience with user management, remote desktop, roaming profiles, and domain joining
• Knowledge of Power BI is a big advantage but not essential 
• Strong organisational skills with the ability to multi-task
• Articulate communicator
• A positive attitude
• The ability to work under pressure

What can we offer you:

• Extensive opportunity to grow in the role as the business grows
• Training and development and a clearly defined career progression plan
• Competitive salary and bonus 
• 25 days annual leave
• Company pension scheme
• Private healthcare (following a successful probation pass)