​We’re looking for a highly motivated Customer Support Executive to join our growing team. In this role, you’ll be the frontline support for our customers—providing exceptional service, resolving queries with accuracy, and helping ensure a seamless customer experience. You’ll work closely with internal teams to troubleshoot issues, streamline processes, and contribute to continuous improvement across our operations.

This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering high-quality customer service.

What We’re Looking For

The ideal candidate will bring:

• Exceptional attention to detail and a methodical approach to resolving customer issues

• Strong logical thinking and problem-solving skills

• Proven customer service experience, ideally in a customer-facing or operational support role

• A minimum of two years’ experience within the UK energy market, with solid understanding of industry processes and terminology

• Excellent communication skills and the ability to adapt to different customer needs

• A proactive mindset and willingness to contribute to continuous improvement initiatives

What We Offer

• Competitive salary up to £30,000

• Hybrid working model — 3 days a week in our Leamington Spa or Guildford office

• Annual bonus scheme

• Private healthcare

• Supportive, collaborative team culture

• Opportunities for professional development and growth