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Customer Service

Posted 17 October 2024
Salary Competitive Salary (DOE)
LocationAragon
Job type Permanent
Discipline Renewable Energy & InfrastructureEnergy, ESG & Green Tech Finance
ReferenceGC-CS-171024
Contact NameGuillermo Camarasa

Job description

​The Green Recruitment Company is seeking an Customer Service to join the commercial team.

The person in this position will be responsible for contacting potential clients, presenting our industrial self-consumption solutions, and scheduling commercial visits for the sales and engineering teams.

About the Role:

  • Make calls and send emails to prospects to present our EPC solutions in industrial self-consumption.

  • Coordinate and schedule appointments and commercial visits for the sales teams.

  • Maintain an up-to-date database of potential clients and manage the follow-up of each contact.

  • Collaborate with sales and marketing teams to develop effective client acquisition strategies.

  • Provide accurate and comprehensive information about our products and services to potential clients.

  • Gather and analyze client feedback to continuously improve our processes and offerings.

Responsibilities:

  • Make calls and send emails to prospects to present our EPC solutions in industrial self-consumption.

  • Coordinate and schedule appointments and commercial visits for the sales teams.

  • Maintain an up-to-date database of potential clients and manage the follow-up of each contact.

  • Collaborate with sales and marketing teams to develop effective client acquisition strategies.

  • Provide accurate and comprehensive information about our products and services to potential clients.

  • Gather and analyze client feedback to continuously improve our processes and offerings.

Qualifications:

  • Previous experience in customer service, telemarketing, or appointment setting, preferably in the industrial or energy sector.

  • Excellent verbal and written communication skills.

  • Ability to work independently and as part of a team.

  • Results-oriented with strong organizational and time-management skills.

  • Basic knowledge of self-consumption technologies and renewable energies (desirable).

  • Proactive and problem-solving skills.