Customer Service
- Posted 17 October 2024
- Salary Competitive Salary (DOE)
- LocationAragon
- Job type Permanent
- Discipline Renewable Energy & Infrastructure, Energy, ESG & Green Tech Finance
- ReferenceGC-CS-171024
- Contact NameGuillermo Camarasa
Job description
The Green Recruitment Company is seeking an Customer Service to join the commercial team.
The person in this position will be responsible for contacting potential clients, presenting our industrial self-consumption solutions, and scheduling commercial visits for the sales and engineering teams.
About the Role:
Make calls and send emails to prospects to present our EPC solutions in industrial self-consumption.
Coordinate and schedule appointments and commercial visits for the sales teams.
Maintain an up-to-date database of potential clients and manage the follow-up of each contact.
Collaborate with sales and marketing teams to develop effective client acquisition strategies.
Provide accurate and comprehensive information about our products and services to potential clients.
Gather and analyze client feedback to continuously improve our processes and offerings.
Responsibilities:
Make calls and send emails to prospects to present our EPC solutions in industrial self-consumption.
Coordinate and schedule appointments and commercial visits for the sales teams.
Maintain an up-to-date database of potential clients and manage the follow-up of each contact.
Collaborate with sales and marketing teams to develop effective client acquisition strategies.
Provide accurate and comprehensive information about our products and services to potential clients.
Gather and analyze client feedback to continuously improve our processes and offerings.
Qualifications:
Previous experience in customer service, telemarketing, or appointment setting, preferably in the industrial or energy sector.
Excellent verbal and written communication skills.
Ability to work independently and as part of a team.
Results-oriented with strong organizational and time-management skills.
Basic knowledge of self-consumption technologies and renewable energies (desirable).
Proactive and problem-solving skills.