The Position

The Business Analyst I requires basic understanding of business process and strong communication/organizational skills. The Business Analyst will provide support for Long Term Service Agreements (LTSA) Project Managers (PMs) and Regional Managers. The successful candidate must be comfortable working independently and/or in a team environment with other Business Analysts at times under pressure with short deadlines.

• Project pre-outage planning support: Manage/update pre-outage prep sheet and assure quality of the process. Support parts availability requirements and establish communication with PMs as well as order fulfillment, transportation and other teams as needed to assure proper planning.
• Post-Project Support: collect and review post outage configuration records, closely work with parts trac database manager, Field Service Project Management, and LTSA PM for configuration records receivable and processing;
• Support PMs on parts quoting (CRM) and coordinate with LTSA Repair PM as needed.
• Manage all facets of parts shipments and returns and serve as the point of contact for Warehouse and Transportation requests.
• Manage bookings, SN creation, tracking, CRM parts opportunity creation and maintenance. Provide CRM process improvement support.

1 year contract to start



KNOWLEDGE, SKILLS & EDUCATION

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Education and/or Experience: Accredited degree from college or university; or equivalent •
• combination of education and experience equal to four (4) years.
  • Language Skills: Ability to read, analyze, and interpret general business financial statements. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs