Head of Client Services (Commerical Real Estate)

The Client

The Green Recruitment Company are working with one of the leading energy consultancy firms in the UK, driving the net zero carbon agenda through energy/property services and technologies. They are looking for a Head of Client Services (Commercial Real Estate) to execute their sector strategy and accelerate growth.

Job Purpose:

• Accelerating growth and profitability through full-service engagements within a client portfolio

Accountability/Key Responsibilities

• Supporting Sales and Marketing, identifying opportunities and trends within the industry
• Leading multi-service delivery teams
• Responsible for sector P&L including budgeting
• Defining forecasts and capability requirements
• Overseeing client experience/satisfaction
• Overseeing the Account Managers

Personal Specification

Skills (i.e. communication / problem solving / autonomy/ analytical / meet deadlines)

• Strategic mindset
• Ability to operate effectively
• Proven experience facilitating teamwork and collaboration
• Innovative
• Ability to prioritise and organise work effectively

 Knowledge (experience, qualifications, IT Literacy / packages, commercial awareness)

• In-depth knowledge of strategic and commercial opportunities within the sector
• Direct, senior level expertise within the industry (ESSENTIAL)
• Strong background in technical delivery and client service (covering energy, building services and sustainability)