​Bureau Analytics Lead

£29,500 - £35,000

London, United Kingdom (Hybrid)

​

The Green Recruitment Company is delighted to be working with a public sector energy procurement and energy management business, focused on delivering their customer's net zero carbon targets.

The business is seeking a Bureau Analytic Lead to work with the Systems and Processes lead to streamline and automate data validation and reporting.

​

Key responsibilities:

• Ensure the Bureau service and bespoke reporting are carried out and issued to customers on a timely and accurate basis.

• Coach and manage a team to deliver excellent performance and service to our customers.

• Put in place robust Quality Assurance methods and processes.

• Monitor the performance and the quality of the Bureau Service validation and reporting via Dashboard Reporting and KPIs.

• Implement a proactive approach of flagging anomalies in consumption and cost to customers, signposting potential routes to investigate and resolve the anomalies.

• Identify service and reporting opportunities for bureau customers.

• Manage and resolve process or performance issues that are impacting the effective production of reporting.

• Work with the Systems and Processes Lead to streamline processes and reporting.

• Oversee the onboarding of new customers, acting as a technical lead for new customer bureau reporting requirements.

• As part of the Leadership Team, uphold and embed the Commercial Services Values.

• Ensure compliance with internal processes, legislation, and contractual commitments.

​

About you:

• An understanding of the Energy industry

• Detailed knowledge of energy and carbon reporting systems

• Detailed understanding of energy, water, and carbon reporting methodologies

• Experience in setting and measuring performance metrics and taking management actions against outputs

• Experience in managing, leading, and coaching highly successful teams

• Experience in implementing and managing strong Quality Assurance processes

• Ability to build strong relationships with internal and external stakeholders

• Experience in managing large data sets in a timely and accurate manner

• Experience in identifying and improving ineffective processes

• Experience in delivering customer reporting outputs to a tight schedule