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Account Manager

Account Manager

  • Location

    United Kingdom

  • Sector:

  • Job type:

    Permanent

  • Salary:

    Up to £50,000

  • Contact:

    Emma Carter

  • Contact email:

    emma@greenrecruitmentcompany.com

  • Job ref:

    ECAML

  • Published:

    2 days ago

  • Expiry date:

    2023-01-01

  • Consultant:

    Emma Carter

​The Role

  • Be directly responsible for growing and retaining a LASER customer portfolio.

  • Maintain account plans which identify and manage key customer risks and opportunities.

  • Build a strong pipeline of sales opportunities.

  • Lead on the upsell and cross-sell of LASER services.

  • Identify wider opportunities for other CS divisions.

  • Establish strategic relationships with key decision makers at customer organisations, including senior stakeholder engagement.

  • Regularly hold account management meetings and conference calls with customers.

  • Update and maintain account management activity using CRM software.

  • Manage full end-to-end contract process to successfully on-board customers onto new contracts or services.

  • Liaise closely with Customer Services teams with on-going service delivery, assisting with the resolution of any issues

 

The Individual

  • Experience of providing account management services to customers in the Energy sector

  • Experience of working with public sector customers

  • Experience of working with Industrial & Commercial (I&C) customers

  • Knowledge of the wider energy landscape in the

  • UK and across the EU and how this translates into business development opportunities

  • Experience of delivering presentations to customers during meetings

  • Developed and maintained senior relationships in customer organisations

  • Experience building a strong pipeline of opportunities and converting into sales