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Sales Support Team Manager

Sales Support Team Manager

  • Location

    Birmingham

  • Sector:

    Energy Procurement & Utilities

  • Job type:

    Permanent

  • Salary:

    Up to £30,000

  • Contact:

    Jess Carpenter

  • Contact email:

    jess.carpenter@greenrecruitmentcompany.com

  • Job ref:

    SSTM1

  • Published:

    2 days ago

  • Expiry date:

    2020-05-12

  • Consultant:

    Jess Carpenter

The Client

The Green Recruitment Company are working with one of the leading energy suppliers based in Birmingham, UK. The client is looking for a Sales Support Team Manager to support delivery of accurate and timely quotes to fixed and flexible electricity tenders, while transforming the sales team.

Job Purpose:

  • Managing the Sales Support team
  • Ensuring there is sufficient resource, processes and training to enable the team to achieve their targets.
  • Upskill the team from an administrative sales role to low level Account Management responsibilities.

Accountability/Key Responsibilities

  • Supporting the generation of new business and renewal sales targets
  • Ensure all quotes are sent accurately and to deadlines
  • Upskill the team to deliver greater responsibilities
  • Report on Team performance/KPIs
  • Manage the relationship between Sales Support and other departments of the business

Personal Specification

Skills (i.e. communication / problem solving / autonomy/ analytical / meet deadlines)

  • Excellent organisational and time management skills
  • Initiative and ability to proactively plan and efficiently prioritise
  • Ability to work effectively under pressure
  • Strong analytical ability
  • Problem-solving
  • Ability to write clear, concise reports for management and committees

Knowledge (experience, qualifications, IT Literacy / packages, commercial awareness)

  • Maths and English GCSE (Grade A-C) or equivalent level (Level 2)
  • Higher education (Desirable)
  • Experience in a customer facing role
  • Sales support experience at an electricity supplier
  • Understanding of I&C Fixed and Flexible supply contract tender and negotiations process
  • Competent using Salesforce
  • Excellent IT skills (Windows packages)
  • B2B sales experience (Desirable)
  • Energy product sales (e.g solar PV, EV charging points, metering) (Desirable)
  • Understanding of electricity industry processes
  • Full UK Driving License or means to travel independently as required