Sales Support Team Manager
- Posted 24 February 2020
- Salary Flexible Depending on Experience
- LocationBirmingham
- Job type Permanent
- Discipline Energy Procurement
- ReferenceSSTM2
- Contact NameTom Brookes
Job description
The Client
The Green Recruitment Company are working with one of the leading energy suppliers based in Birmingham, UK. The client is looking for a Sales Support Team Manager to support delivery of accurate and timely quotes to fixed and flexible electricity tenders, while transforming the sales team.
Job Purpose:
- Managing the Sales Support team
- Ensuring there is sufficient resource, processes and training to enable the team to achieve their targets.
- Upskill the team from an administrative sales role to low level Account Management responsibilities.
Accountability/Key Responsibilities
- Supporting the generation of new business and renewal sales targets
- Ensure all quotes are sent accurately and to deadlines
- Upskill the team to deliver greater responsibilities
- Report on Team performance/KPIs
- Manage the relationship between Sales Support and other departments of the business
Personal Specification
Skills (i.e. communication / problem solving / autonomy/ analytical / meet deadlines)
- Excellent organisational and time management skills
- Initiative and ability to proactively plan and efficiently prioritise
- Ability to work effectively under pressure
- Strong analytical ability
- Problem-solving
- Ability to write clear, concise reports for management and committees
Knowledge (experience, qualifications, IT Literacy / packages, commercial awareness)
- Maths and English GCSE (Grade A-C) or equivalent level (Level 2)
- Higher education (Desirable)
- Experience in a customer facing role
- Sales support experience at an electricity supplier
- Understanding of I&C Fixed and Flexible supply contract tender and negotiations process
- Competent using Salesforce
- Excellent IT skills (Windows packages)
- B2B sales experience (Desirable)
- Energy product sales (e.g solar PV, EV charging points, metering) (Desirable)
- Understanding of electricity industry processes
- Full UK Driving License or means to travel independently as required