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I+C Account Manager

I+C Account Manager

  • Location

    Scotland

  • Sector:

    Energy Efficiency, Energy Procurement & Utilities

  • Job type:

    Permanent

  • Salary:

    £45,000 basic + Car + Bonus

  • Contact:

    Andrew Green

  • Contact email:

    andrew@greenrecruitmentcompany.com

  • Job ref:

    AM2

  • Published:

    21 days ago

  • Expiry date:

    2019-10-04

  • Startdate:

    ASAP

  • Consultant:

    Andrew Green

The Client:

Our client is an independent energy management consultancy, dedicated to providing a top-quality service. The client looking to expand with the recruitment of talented individuals.

Working within the Corporate Account Management team, you will be responsible for managing and coordinating a range of focuses with high value clients.

The Role:

  • Maximise the income for clients from brokerage/direct fees, and sourcing cross sell and up sell opportunities.
  • Tailor account management activities to meet the precise needs of the client.
  • Plan recommendations based on the client’s needs, whilst maintaining to answer any queries in an efficient manner – serving as a responsible point of contact for allocated clients.
  • Developing strategies for the management of corporate portfolios, whilst ensuring client retention through further development of product and service opportunities through the engagement with senior decision makers.  
  • Report any client complaints with an internal process, which aims to protect the revenue and interests of the company whilst securing client relationship is maintained.
  • Support sales with the securing of new customers, and further business opportunities by liaising with the appropriate personnel.
  • Maintain day to day administration, including accurate client records.
  • Keep up-to-date with industry developments, including the gas and electricity commodity market, energy efficiency measures and energy supply contract procurement.
  • Support the wider needs of the business and required.

The Individual:

  • Minimum 3 years in an account management role – in energy
  • Educated to a degree level or equivalent, is highly desirable.
  • Higher Level qualification (eg. Business Studies, Customer Service, NVQ Administration etc), is desirable.
  • Able to strategically plan and prepare for the future.
  • Excellent customer service skills.
  • A high level of organisational and planning skills.
  • Fluent in both verbal and written communication.
  • Hold a valid driver’s license be willing and able to travel across the UK extensively.