​Requirements:

• 10+ years of experience in trading, market operations, or a comparable real-time commercial environment involving complex operational processes and systems.

• 10+ years of leadership experience, including direct people management and leadership of managers or team leads.

• Strong understanding of operational workflows that support commercial trading or portfolio management activities.

• Proven track record of delivering operational transformation, process improvement, and efficiency initiatives in complex organisations.

• Experience operating in large or matrixed organisations, including defining strategic priorities and translating them into operational execution.

• Strong analytical and organisational skills, with the ability to manage multiple priorities in fast-paced environments.

• Fluent in written and spoken English with professional proficiency in standard business productivity tools.

Key Accountabilities:

• Lead and develop high-performing operational teams supporting continuous commercial activity, including designing effective staffing models, operational procedures, and escalation frameworks.

• Oversee the operational integration and lifecycle management of new portfolio components, business activities, or operational capabilities, ensuring systems, processes, and monitoring frameworks are correctly configured and tested.

• Ensure operational platforms and supporting processes remain accurate, scalable, and continuously improved through automation, data quality management, and workflow optimisation.

• Maintain effective coordination with external counterparties, infrastructure providers, and service partners to ensure accurate operational data exchange and reliable operational performance.

• Design, implement, and continuously refine operational processes across multiple functions, including system interfaces, external platform interactions, monitoring frameworks, and issue resolution procedures for business-critical activities.

• Translate strategic business priorities into operational capabilities, including the development of performance metrics and reporting structures that monitor efficiency, reliability, and risk management.

• Ensure evolving regulatory or governance requirements are reflected in operational procedures, controls, and documentation, maintaining strong compliance and audit readiness.

• Lead the response to operational incidents by establishing clear decision frameworks, structured escalation channels, and post-incident review processes.

• Foster strong collaboration across internal commercial, analytical, operational, and support functions to ensure operational readiness and successful delivery of cross-functional initiatives.