ESSENTIAL DUTIES & RESPONSIBILITIES

• Work with direct leadership to develop and maintain departmental document controls systems to drive improved business performance and customer fulfillment and satisfaction.
• Maintain an organize document control/archival system per department standards.
• Maintain SAP engineering time-tracking environment.
• Maintain SAP users, authorizations and credentials
• Monitor and troubleshoot SAP timecards on an ongoing basis
• Familiarity with generation of flow charts, procedures, work instructions and related forms as needed.
• Participate in audit activities as required by direct leadership. Conduct random software audit for accuracy and efficacy of outlined and reported department documentation.
• Demonstrate working knowledge of current ISO9001 standards
• Utilize technology to enhance work efforts and prepare reports that represent data obtained through a variety of venues.
• Must take a proactive approach to controlling (and escalating as necessary) risk-related issues that could jeopardize the integrity of department data, procedures, or processes.
• Actively support the continuous improvement of processes and procedures.
• Provide Ad Hoc reports as needed.
• Manage documentation review and revision process per department standard operating procedure.
• Generate document transmittals and issue/distribute documentation for review/approval.
• Coordinate communications regarding documentation controls.
• Analyze and report business relevant data, including but not limited to areas of concern, improvements, and issues.
• Actively participate in meetings as required.
• Participate in department project initiatives.
• Facilitate any project initiatives as required.
• Assist in vetting, testing and implementation of department initiatives as required.
• Provide department support including but not limited to; Communication with office and site operation personnel, timeline tracking, scanning, filing, and document analysis.
• Assist with the consolidation and organization of documentations to facilitate department collaboration and efficiency.
• Cooperate during audits.
• Assist users with any questions related to document controls software, creation, practices.
• Facilitate document control/SAP training and awareness.
• Interact with MHPS-AMER counterparts such as MHPS, MHPSC, MEPPI/MELCO.
• Participate in training courses and programs as they relate to overall business and personal development, as well as product related developments.
• Perform other such duties as may be required.

OTHER DUTIES & RESPONSIBILITIES

• Apply best practices of industry standards in records and information management and related disciplines to design and implement improvement in the effectiveness and efficiency of the MHPS-AMER Records Management Program.
• Participate in proactive team efforts to achieve departmental and company goals.
• Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
• Protect confidential information by not communicating, disclosing to, or using for benefit of 3rd parties.
• Maintain the highest degree of honesty, integrity and professionalism at all times.
• Perform such other duties as may be required.

KNOWLEDGE, SKILLS & EDUCATION

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience: Minimum of Associates Degree in Business or Technical Discipline e.g. Engineering, Computer Science, from an accredited two year institution of learning or at least five (2) years related experience and/or training; or equivalent combination of education and experience.