Assistant Utility Client manager

Posted 05 December 2023
Salary Competitive Salary (DOE)
Job type Permanent
Discipline SustainabilityEnergy Management
Contact NameAlex Lukas

Job description

​The Green Recruitment Company is working with a major UK based multinational's energy consultancy division, working in sustainable energy solutions. Leveraging extensive industry expertise, they tailor innovative strategies to optimize energy efficiency, reduce costs, and enhance environmental performance for businesses. With a proven track record, they offer comprehensive services, from energy audits to renewable energy integration, ensuring clients thrive in a greener, more sustainable future.


  • Manage Utility Invoices: Receive, log, and enter invoices, ensuring accuracy and compliance.

  • Data Management: Chase meter reads, cleanse data, and maintain accurate internal databases.

  • Debt Resolution: Assist in resolving supplier debts and reconcile statement of accounts.

  • Query Management: Address queries promptly, ranging from utility invoices to site-related issues.

  • Disconnection and Site Closures: Handle disconnection letters, close accounts, and manage final meter reads.

  • Change of Tenancies: Collaborate with the COT team and monitor progress on change of tenancies.

  • Reporting: Prepare accurate client reports and tenant recharges within specified timelines.

  • Travel: Attend meetings at various UK locations as required.

Essential Experience:

  • Prior experience in the Utilities sector or energy bureau team.

  • Effective collaboration within a team and communication with clients and their teams.

Desirable Experience:

  • Familiarity with energy management platforms (e.g., Optima, Systemslink).

  • Visionary with the ability to develop complex strategies and solutions.

  • Strong relationship-building skills for business generation.

  • Commitment to challenging goals and consistent delivery.

  • Proactive self-starter with a focus on continuous improvement.

  • Strong team player with trust-building and consulting abilities.

  • Confident decision-maker with ethical and integral values.

  • Innate curiosity, eagerness to experiment, and push boundaries.

About Us:

The Energy team works closely with the ESG and Sustainability team to provide energy bureau and procurement services to a diverse portfolio. With approximately 70 team members, the team operates in four smaller teams, including Client Management, Operations, Procurement, and Data Support. Client Managers are strategically located in Manchester, Birmingham, London, and Cardiff.

Skills and Competencies:

  • Relationship Skills: Build effective and professional relationships with clients.

  • Driving for Results: Develop negotiation and sales skills, contribute to personal and team targets.

  • Client Network: Expand internal and external client networks.

  • Know-How: Understand the role, division, and services offered within the industry.

  • Market Insights: Stay updated on market/economy developments and relevant legislation.

  • Continuous Improvement: Embrace improvements to business processes.

  • Management and Leadership: Manage self and support others as needed.

  • Organization and Effectiveness: Work efficiently, review activities, and meet client/team expectations.

  • Gravitas and Impact: Demonstrate high personal standards and effective communication skills.

  • Working with Others: Foster teamwork, listen, explain, and respect diverse views.