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Key Account Manager - Demand Response

Key Account Manager - Demand Response

The Role:

The Green Recruitment are working alongside a market leading Demand Response and Battery Storage company who are looking for a Key Account Manager. In this role, you will be responsible for developing their largest customers as the commercial lead and enhance their experience. The ideal candidate will have a good knowledge of electricity markets, DSR and experience of B2B development, either from Account Management or Business Development.

Responsibilities:

  • Manage the relationships of a select number of the highest value customers
  • Create and maintain Account Development Plans for each Key Account.
  • Strategically develop process to help escalate, track and solve customers’ issues
  • Act as the internal customer with specific focus on Dispatch and Trading product delivery. 
  • Understanding customer’s business needs and providing in-depth knowledge of the industry
  • Customer meetings and site visits with engineering teams to develop relationships
  • Laise with Contractors and partners to identify opportunities.

 

The Individual: 

  • Experience in the Energy Industry and a strong understanding of energy trading. 
  • Knowledge of asset management and operation. 
  • 3+ years working as an account manager in the large I&C space.
  • Commercial acumen
  • Strong interpersonal, customer service, presentation, organisational and problem-solving skills
  • Good MS office skills