W1siziisimnvbxbpbgvkx3rozw1lx2fzc2v0cy9ncmvlbi1yzwnydwl0bwvudc1jb21wyw55l2pwzy9iyw5uzxitzgvmyxvsdc5qcgcixv0

Technical Support Engineer

Technical Support Engineer

  • Location

    Venice

  • Sector:

    Renewable Energy, Digital & Technology

  • Job type:

    Permanent

  • Contact:

    Harriet Noble

  • Contact email:

    harriet@greenrecruitmentcompany.com

  • Published:

    19 days ago

  • Expiry date:

    2019-07-27

  • Startdate:

    ASAP

  • Consultant:

    Harriet Noble

The Client

My Client are an industry leading, Solar PV Inverter and product manufacturer.  They are looking for a dedicated, flexible engineer to join their technical support team in the Venice region. 

The Role

The Responsibilities of this position will involve:

Member of SolarEdge global call center

Support cases via CRM system and Phone calls

Customer Support- HW and SW products

Remote troubleshooting

Technical documentation

Requirements:

Electrical Engineer or Practical engineer- a Must

Experienced in customer support- an advantage

Customer oriented, team player and excellent communication skills

Experience with Photovoltaic systems- an advantage

Fluent English, speaking and writing is a must

Other languages - an advantage

Self-motivated, able to take the initiative to solve problems and lead tasks

Organized

Willingness to work extended hours per need

Willingness to travel abroad

 

Please contact me at: harriet@greenrecruitmentcompany.com

+44 203 640 2130