Featured

Supply Point Co-ordinator

Posted 21 May 2021
Salary £20,000 - £25,000
Location
Job type Permanent
Discipline SustainabilityEnergy Supply & Trading
ReferenceSPC
Contact NameEmma Carter

Job description

Want to work in an industry leading commercial energy supplier? Our client is seeking a full time Supply Point Co-ordinator to join their expanding team. The supply point co-ordinator is a crucial role within the company as this person will ensure dataflows to register their customers to their sister company are sent correctly and in a timely manner, whilst ensuring exceptions are resolved effectively and efficiently. Our client is seeking someone numerate, analytical and precise, whilst being a great team player. The ideal person will have worked for 2 – 3 years within an energy supplier, but experience is not essential as full training will be provided.

 

The Role:

  • Creating and processing energy industry dataflows
  • Investigating and resolving dataflow exceptions in a timely manner
  • Maintaining accurate customer data using Billing, CRM and Industry Interaction software
  • Inbound and outbound interaction by telephone/e-mail with customers, other energy suppliers and industry agents
  • Working closely within a team to deliver business priorities
  • Resolution of queries either first hand or via co-operation with back office teams
  • Identifying potential process improvements and raising them accordingly
  • Raising and resolving read disputes
  • Raising and resolving issues with other suppliers regarding customer registrations
  • General administration; duties in accordance with Line Manager Requests

 

The Individual:

  • High quality communication skills
  • High level of IT literacy and excel skills
  • Motivation to work autonomously
  • Excellent team player
  • Strong organisation skills
  • Highly flexible and able to multi-task

 

Does this role sound like something you’d be interested in? Please don’t hesitate to contact Emma with your CV at emma@greenrecruitmentcompany.com