Supply Chain Support Engineer

Supply Chain Support Engineer

  • Location


  • Sector:

    Renewable Energy & Infrastructure

  • Job type:


  • Salary:


  • Contact:

    Sydney Schaum

  • Contact email:


  • Job ref:


  • Published:

    7 months ago

  • Expiry date:


  • Consultant:

    Sydney Schaum


  • Perform technical clarification of customer part(s) requests. Clarification includes but not limited to the accurate determination of final part number.
  • Create domestically procurable part definition, which may consist of electronic bills of materials based on assembly drawings, sub-assembly drawings, manufacturing drawings, vendor drawings, part numbers, material specifications, heat treatment specifications, general specifications and standards in preparation for manufacturing.
  • Develop drawing based Technical Data Packages, as required, to support domestic procurement where part based definition is not ideal.
  • Must exhibit high accuracy and extreme attention to details. Data required for clarification is often scattered over multiple sources; often requiring diligence, determination and analytical thinking to locate desired information and complete task at hand.
  • Must be able to quickly review technical drawings to identify when critical data is missing that would require requests to be sole sourced with applicable or OEM.
  • Perform, manage, and prioritize tasks, as required, to meet defined due dates as well as assisting in the completion of unplanned tasks.
  • Perform technical clarification of Outage Parts Requests.
  • Obtain technical and commercial information from the factories (Document Request Forms, Technical Support Request’s, Manufacturing Authorization Form’s, etc.).
  • Document Technical Clarification in TED (Technical Clarification Web based front end for SQL database), ERP (SAP business system), Windchill or other system as required.
  • Provide responses for supplier Request for Information (RFI) related to but not limited to drawing clarification/interpretation, material substitution, tolerance relief, etc.
  • Support engineering certification and training by creating work instructions and work process breakdowns to improve efficiency, quality, and reduce on-boarding training time.
  • Provide support, as required, for Material Master and Material Determination entry and/or maintenance.
  • Provide afterhours support for emergencies / outage support.
  • Support ISO 9001 audits and compliance efforts, and where possible, enhance the documentation and configuration control methods in use by Engineering
  • Perform other duties as assigned.
  • Comply with all safety policies, practices and procedures reporting all unsafe activities to Management and/or Human Resources.
  • Participate in proactive team efforts to achieve departmental and company goals.
  • Contribute to building a positive team spirit.
  • Communicate effectively with subordinates and management at all levels.
  • Protect confidential information by not communicating, disclosing to, or using for benefit of third parties.
  • Comply with all company policies and procedures.
  • Some overnight travel (less than 5%) by land and/or air.
  • Maintain the highest degree of honesty and integrity at all times.



  • BS degree in Mechanical Engineering or Aerospace Engineering and course work in the major field being associated with turbo-machinery, or a minimum of 6 years of directly related engineering activity may be substituted for the degree requirement. Experience as an engineering intern or entry-level engineer is preferred.
  • Ability to read and interpret documents such as industry reports and technical journals.
  • Ability to write technical reports and correspondence including customer reports.
  • Ability to effectively present information in one-on-one, small group, and large group settings.
  • Ability to perform necessary calculations to satisfy job requirements.
  • Ability to make judgment decisions based on specifications or technical requirements.
  • Advanced personal computer skills including graphics (Pro/ENGINEER, AutoCAD), MS Office (Word, Excel, Outlook, PowerPoint, Access), etc