• Location: London
  • Salary: Up to £40,000 + benefits package
  • Job Type: Permanent
  • Posted: 10th Oct 2017

Technical Service Engineer – Solar PV – London



Our client is a leading manufacturer and developer of Solar PV Inverters and Performance Optimisation Solutions.  Currently the fastest growing business of their type their installations reach over 120 countries.

  • Responsibilities:

    • Providing customer support on site, the CRM and over the phone.
    • Making sure every call is documented
    • Solving technical issues based on RTmon/monitoring permission level
    • Providing technical (& advanced) trainings to installers
    • Travelling to sites
      • Fixing/replacing/installing inverters
      • Fixing/replacing/installing internal cards
      • Fixing/replacing/installing optimizers
      • Fixing/installing communication
      • Fixing/installing accessories (CCG/sensors/meters/etc.)
    • Reporting back
    • Inventory counts
    • Make sure every FA/RCA unit case is returned
      • Work with regional logistic manager
    • Manage service partner network landscape
  • Education:

    • Technical engineering background (preferably electronic/electrical)
  • Experience:

    • As FSE – minimum 2 years
    • Support centre environment- minimum 2 years
      • PV industry- advantage
  • Skills:

    • Willingness for national travel.
    • Strong Communication skills
    • Self-contained and self-organized working style
    • Working in heights license
    • Profound technical knowledge
    • Full drivers license
    • Flexibility
    • Persuasiveness
    • Customer focused
    • English speaker

To apply for this role please contact us at:

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