Proposition Manager – Leicester
Energy & Carbon
TGRC are working with one of the Big 6 in their search for a Propositions Manager. They provide electricity and gas to homes and businesses in the UK – with an aim of being the most trusted energy partner to their customers. This role will report into the Head of Commercial within the SME Energy team.
The main purpose of this position is to ensure that the delivery of commercial objectives are met by managing the propositions roadmap for SME Energy customers. The role will promote the fair treatment of customers by propositions and ensure that the propositions roadmap delivers strategic objectives of the business.
Other responsibilities include:
• Own the end-to-end development process for new propositions, implementing new and innovative propositions that respond to customer needs and deliver a strong business case.
• Deliver tactical customer offers to drive volume and value growth in target market segments.
• Provide in-life management for existing propositions to maintain performance and where necessary deliver improvements to existing propositions.
• Identify and manage any regulatory risks associated with our propositions, with a particular focus on any changes that are required to deliver our Smart mandate, remedies following the CMA investigation.
• Understand and deliver our obligations to take all reasonable steps to deliver propositions that encourage customers to take a Smart meter.
• Lead and coordinate business ownership of product terms and conditions.
• Understand and adhere to company and departmental standards, policies and procedures
You will currently hold a position that sees you:
• Lead, inspire and support team members to achieve business results through delivery of the propositions roadmap
• Build strong relationships with a range of senior stakeholders, including the SME Energy Director
• Effective networking and partnering with operational teams to ensure smooth delivery of the propositions
To apply for this role please contact us at:
- Andrew Green
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